Powerful POS and CRM features, packaged in a simple and easy to use responsive web app and iPad app.
Users can see reserved, occupied and open rooms.
Hotel staff can add, edit and manage reservations.
We built a powerful CRM to manage guests and improve guest experience.
a payment integration allowed for secure payment management.
manage tables, inventory and recipes.
manage inventory of towels and other guest conveniences.
reporting tools gave the hotel management key intelligence reports for improving customer satisfaction and cost management.
The interface required numerous flows to satisfy the complex nature of the app. We needed flows to manage reservations, payments, inventory, restaurants along with complex reporting for management. The Maderas team had rough wireframe to start with, so our designers worked with their team to further elaborate on them. We then interviewed serval staff members to guide our UI/UX and design decisions.
Our architects decided that the project would be a good candidate to be developed with Yii 2.0 PHP, mySQL, Apache and deployed on AWS. We worked in two-week sprints, so the Maderas team would review and provide feedback on the progress of the app every other week. As the delivered features were tested on-site, we found opportunity for further refinements and iterations. For example, we learned that the internet connection on site was intermittent, so we created a localized database and general caching techniques to ensure the app would still run during times of internet outage.